Keeping Customers Delighted Helps Lourdes Villafuerte Grow Her Cleaning Business
Lourdes Villafuerte enjoys cleaning homes and building a future for her two young children. She knows the importance of customer service and works hard to consistently deliver a superior cleaning experience to her customers each week. Her future depends on customer satisfaction so she takes pride in making every home sparkle.
Lourdes began her career with a small, independent cleaning business and joined Maid Right when she learned about its billing and administrative support, high standards, and cleaning reputation. She wanted to partner with a company who would help her find customers and expand in the community.
She says, “We were initially attracted to the low initial investment of $3,750 required and the potential for good income. Maid Right gave us a system where we were set up for success. Already in my first few months I have grown my business from nothing to nearly $30,000 in customer revenue.”
She says, ‘If you work very hard, act professionally and have a passion for good results and quality, you will succeed.” She stresses how important it is to give the highest quality cleaning to her customers. “I want to grow my business even further by training a second support team and reach the $100,000 mark. I know that we can reach these goals by following the Maid Right system of cleaning.”
Maid Right uses a fast, systematic cleaning method from top to bottom with ecofriendly products, high air quality vacuums, color-coded cloths and its exclusive EnviroShield® disinfecting system.” This support system, hard work and dedication are paying off for Lourdes and other Maid Right franchise owners.