FAQ
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General Cleaning Services
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Yes. All cleaners are insured, bonded, and background-checked for your peace of mind.
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Each location serves its city plus surrounding neighborhoods and ZIP codes. Service areas are listed on your local page.
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Yes — free, no-obligation estimates are available online, by phone, or in-home.
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Maid Right provides recurring house cleaning, deep cleaning, move-in/move-out cleaning, apartment cleaning, post-construction cleaning, and specialty add-ons.
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Recurring Cleaning
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Whenever possible, we send the same team to maintain consistency and trust.
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Yes — simply contact your local Maid Right office to adjust frequency or days. Frequency changes may affect pricing.
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We offer recurring cleans on a weekly, bi-weekly, or every 4 week basis. Ask about customizable schedules.
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Deep Cleaning + Specialty Services
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Absolutely — we serve all home types including condos, apartments, and townhomes.
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Yes — move-related cleanings include inside appliances, inside cabinets, and detailed scrubbing.
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Most deep cleans take 2–5 hours depending on home size and condition.
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Deep cleaning is necessary to address build-up when it's been a while since a professional cleaning. We will address the extra dust and hard water throughout the home, including baseboards, ceiling fans, blinds and showers. Add-on services are also available for refrigerator interiors or oven cleaning.
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Supplies & Products
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Yes — notify us before your appointment and we’ll note custom instructions. Teams are not permitted to use hazardous products that could damage their equipment or your home's surfaces.
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Yes — we use safe, high-quality, eco-friendly products whenever possible.
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Yes — our teams bring all products, tools, and equipment.
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Home Preparation
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We can use a door code, key box, instructions, or meet you before service.
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No — as long as access is arranged, you do not need to be present.
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We recommend tidying to maximize your cleaning time. If there are areas that are inaccessible due to personal items, the team may need to skip them during the clean.
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Cleaning Process
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We clean around most furniture and can move lightweight items upon request if safe.
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Yes — these are available as add-on services.
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These are not part of standard house cleaning. We can customize pricing if needed for dish-washing. Laundry services are generally not possible in the time needed to clean the home.
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Bedrooms, bathrooms, kitchens, living areas, floors, surfaces, dusting, and trash removal.
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Cost, Pricing, & Estimates
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Recurring services typically do not require deposits; move-out or specialty cleans may require one.
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We offer both, depending on the service and home type.
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Yes — recurring clients receive lower per-visit rates.
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Pricing depends on home size, cleaning frequency, and service type. Free quotes are available.
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Quality & Guarantee
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Yes — each service type includes a detailed cleaning checklist.
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Yes — Maid Right teams receive training in techniques, customer service, and safety.
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We use detailed checklists, quality inspections, and team training.
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Yes — if something is missed, we will usually return within two business days to make it right.
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Scheduling & Availability
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You can reschedule anytime — we request 24-hour notice.
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Availability varies, but some locations offer same-day or next-day service.
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You can book online, call your local office, or request an estimate.
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Cancellations
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Appointments cancelled with less than 24 hour notice may incur a cancellation fee.
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Cleaning Details & Special Requests
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Absolutely — add-ons can be requested anytime. Contact the office as your price will require adjustment for additional work not included in the original quote.
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Yes — but we recommend discussing dust levels, debris, and scheduling.
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Yes — please let us know in advance so we can adjust products or equipment.
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Yes — we do our best to honor requests.
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Commercial Cleaning
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Yes — office cleaning, commercial detailed cleaning, and small business services are available.
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Move-In/Out Specialty
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Inside appliances, interior cabinets and drawers, baseboards, ceiling fans, bathrooms, and full-home sanitization.
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Security & Trust
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Your home is treated with care; all team members are vetted and follow strict key/code handling procedures.
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