Our Commitment to Quality Home Cleaning Services
You’ve Got Your Job, We’ve Got Ours
We clean your house like you would—if you had the time to do it yourself. And we’re committed to doing that job at a level you won’t find elsewhere.
Our cleaning pro’s are committed to growing their businesses through the long-term satisfaction of clients like you. That’s why we offer the strongest guarantee in the industry. If you aren’t happy with our service, we aren’t either. And we will do what it takes to remedy the situation. Just let us know within 24 hours of service completion, and we will make it right within 48 hours. Guaranteed. Which means if you’re still dissatisfied after the follow-up, your next cleaning is free. That’s right: FREE.
We’re in the Business of Exceeding Your Expectations
It starts when we come out to create an estimate for cleaning your house. We demonstrate our:
- Maid Right Signature Clean® – We have perfected our methodology for thoroughly and extensively cleaning your home.
- Maid Right Technics® cleaning technologies – We offer advanced tools like backpack HEPA filtration vacuums and color-coded microfiber cleaning cloths that help avoid cross-contamination when cleaning multiple rooms.
- MR Shield® germ and odor neutralization – We eliminate odors as well as 99.99% of germs and bacteria with our eco-friendly, EPA/CEPA-rated disinfecting system.
We customize a plan for you that addresses your special concerns and takes into account the things that are important to you. We can avoid some rooms and pay greater attention to others. Whatever your needs, we are here to provide a plan that works perfectly for you.
We Take Security Seriously
Your peace of mind is important to us. That’s why we aim to have the same cleaning pros service your home with every visit. From the Maid Right uniforms, to the way we handle access to your home, to processing your preferred method of payment, we take every measure possible to make sure your privacy, security, and safety are protected.
Additional measures we take include:
- Never storing keys with the associated names or addresses
- Never storing your credit card information; the credit card processing company uses encryption technology for security
- Vetting & approving every member of the cleaning crew that enters your home.
The Proof is in our Professionalism
Every Maid Right cleaning pro goes through an extensive training process before they ever set foot in your house. They know the best, most cutting-edge technology and techniques to clean your home and make sure to use the appropriate cleaning agent for the various surfaces in your home. Different materials require attention and care -- you can trust your wood, granite, marble, stainless steel and fabric to our dedicated Maid Right professionals.
This level of professionalism extends beyond our cleaning methods. We respect your home and treat it as if it were our own. We’re not just committed to being the best in the industry -- we're committed to being the best for YOU, every single clean.
How Did We Do?
We are big on communication. We use the Maid Right Tracker® to confirm we’ve completed everything on our list plus all your goals for our service. We then send you a survey to check your satisfaction. If the survey reveals that we’ve underdelivered in any way, we will proactively call you to address your concerns and remedy them as best we can.
Be the Squeaky Wheel
Don’t like to complain? Don’t want to be a bother? Don’t feel that way! If you aren’t 100% satisfied with the job we did, we want to know about it. Our reputation is on the line with every house we clean. If we’ve missed a spot, we want to make it right.